If you need to write formal emails for work, then this is the lesson for you! Learn 21 of the most common formal email phrases in this short Business English lesson.
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Watch my other lesson: MORE phrases for formal emails – https://www.youtube.com/watch?v=KuWCquyruUM&t=7s
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Greetings
Dear Mr/Ms Jones
Always use Ms and not Mrs when writing to a woman in a professional context.
In formal emails we always use the surname, so if the person’s name is Mary Franklin, don’t write Dear Ms. Mary or Dear Ms. Mary Franklin, write Dear Ms. Franklin
Sometimes you don’t know the name of the person you’re writing to because the email address starts with info or office. In this case write:
Dear Sir/Madam
Introducing yourself – name, job title and company
My name is Susan Whitby and I am the Head of Marketing at HMU.
Friendly opening – this all depends on your relationship with the person. If you know someone a little better, but still have a formal relationship it might be nice to use a phrase like this at the beginning of your mails.
I hope everything is going well.
I hope you had a nice Christmas.
Referring to the last contact between you
It was lovely meeting you at the sales conference last week.
It was nice talking to you on the phone earlier.
Thank you for your mail last week.
Reason for writing
I am writing in connection with the order we placed last week.
I am writing with regard to next week’s board meeting.
I am writing to update you on the progress of the Masterson project.
As discussed, I am sending you more detailed information about the upcoming conference.
Giving information
I would like to inform you about the results of our customer survey.
Attachments – don’t write “I have enclosed” in an email – we only use that for letters
I have attached a pdf with the most relevant information.
Making a request
Could you please let me know if you can attend the event next week?
I would appreciate it if you could send me the documents this week.
Would it be possible to deliver the goods one week earlier?
Making arrangements
I was wondering if you would be available for a meeting next week.
Would 10am be a suitable time?
I am afraid I am not available on Wednesday. Would Thursday work?
Confirming
I would like to confirm our meeting for 3pm on Wednesday the 11th.
Answering questions
In answer to your first/ second/ third/ last question…
To answer your question about…
Closing line
If you need/require any further information, please feel free / do not hesitate to contact me.
Closing line referring to the next meeting
I look forward to seeing you …
I look forward to meeting you …
Closing
Best regards, …
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Such a great video
Could you please make a video of HR acceptance for the interview. After sending a CV when HR sends an email how to accept it in writing formally.
I have attached a pdf with the most relevant information about my application.
A good written email is also essential while applying for remote jobs, anyway, thanks for that amazing English lesson!
very interesting lesson indeed
Dear Mr. Derek, I would like to thank you for your time and for sharing with us your knowledge. I would love to see email examples to the customers, and polite and kind emails, to angry and rude customers. 🙂
Hello Derek. Can I ask your permission to use this as my reference for my assignment? This is such a big help. Thank you
please share more phrases for followup mails.
very polite sentences , thanks for sharing
Thanks:) really appreciate your help
Need a course on custome service
It was really useful for me, thank you
WATCH PART 2 HERE: https://youtu.be/KuWCquyruUM
Many thanks.
Hi, Derek
I've been seeing some people use the phrase "I hope this email finds you well" as a greeting on an email. I would like to know if this is formal or if we need to consider the level of affinity between the sender and the recipient before using this phrase as a greeting?
Thanks
My senior making problem in email
Short video but understandable. I hope this video reach all the learners.
Thanks to this.
It was super useful. Thank you!
Hello,
Thank you for your video, would like if you can give me examples how to write professionnel emails, like for front office secretary.
Thanks a lot for such a nice and informative video….
Really inspiring 🙂
Hey Derrick! super humbled for these lessons. Am a sales Man and your lessons are doing a tremedous change in my works. i therefore kindly request you to share with me the link for email updates. thank you once again
Hello, if I receive an email like this (very informal).
“Hi Name
How are you?
You applied for a role with us, when is a good time to speak?
Thanks”
Should I still be formal? With Dear and yours sincerelly?
Or should I also send informal email?
Thank you very much 🙂
thanks for sharing this, very helpful.
Gracias Derek, saludos desde Ecuador.
Hi Mr. Derek, Thank you very much for this wonderful video.
This is really helpful. I can't wait to watch your next video.
Thank you so much for sharing your knowledge generously with everybody.
Very Helpful thank you!
If you could share an email – and email reply as an example that would be helpful.
Hi Derek,
I didn't see the example phrase how to respond the client did not respond more than one week, or how to follow up on email.
Best,
Dera
I think i need to practice business english with you, to imporve my business english at work.
Hi Derek ! Are you guiding in HR letters?
Thank you very much!
i have the first in 1 hour. Thank You